If your job isn't "fun and games" anymore, check out a new job at our toy company!!
We need amazing
CUSTOMER SERVICE TEAM MEMBERS
Melissa & Doug is an award-winning toy company with beautiful headquarters located on Route 7 in south Wilton, conveniently reached from Norwalk, Stamford, Westport, Danbury and all of Fairfield County, CT, as well as Westchester County, NY. If you'd like to find out about more joining our team, please submit your resume to Recruiting@MelissaAndDoug.com.
Our amazing customer service team answers incoming phone calls and supports our salespeople as well as our retail customers. If you've got the gift of gab, an engaging personality and good, old-fashioned warmth & charm, we want you playing for our team! You must be able to work from our office in Wilton.
Major Responsibilities (including, but not limited to):
- Delight our customers with a phone experience above and beyond their expectations
- Answer a large volume of phone calls professionally, but always with a smile
- Support several inside salespeople
- Empathize with customers & consumers to resolve their issues
- Share product knowledge and solutions with consumers & retailers
- Solicit excitement for our brand and our products
- Desire to create the BEST customer service experience EVER for our customers as well as consumers who call our company
- Natural proficiency with details and ability to multi-task
- Full of energy & love of the phone
- Flexible, friendly, outgoing, personable & sincere personality
As a leading designer, manufacturer, and seller of children's toys, our mission is to provide educational, heirloom-quality products. Two plus decades of significant growth has led to many new job openings and career opportunities!
Join a friendly and hard-working environment.
For immediate consideration, please email your resume to Recruiting@MelissaAndDoug.com.
Generous compensation, medical, 401K, flexible spending plans, significant employee discounts.
Marketing / eCommerce Graphic Designer, Analyst, Sales Operations, Senior Forecasting Analyst, Danish and/or Norwegian Speaking INSIDE Sales (NYC), Production Analyst, French and/or German Speaking Inside Sales (NYC), International Inside Sales (NYC), International Key Accounts Sales Manager (Europe), Licensed Customs Broker, and Customer Service.