If your job isn’t “fun and games" anymore, check out a new job at our toy company!!
We need amazing
CUSTOMER SERVICE TEAM MEMBERS
Melissa & Doug, LLC is an award-winning company located in our beautiful headquarters on Route 7 in south Wilton, conveniently reached from New York City, Norwalk, Stamford, Westport, Danbury and all of Fairfield County, CT, as well as Westchester County, NY.
Our amazing customer service team answers incoming phone calls and supports our salespeople as well as our retail customers. If you’ve got the gift of gab, an engaging personality and good, old-fashioned warmth & charm, we want you playing for our team! You must be able to work from our office in Wilton.
Major Responsibilities (including, but not limited to):
Delight our customers with a phone experience above and beyond their expectations
Answer a large volume of phone calls professionally, but always with a smile
Support several inside salespeople
Empathize with customers & consumers to resolve their issues
Share product knowledge and solutions with consumers & retailers
Solicit excitement for our brand and our products
Desire to create the BEST customer service experience EVER for our customers as well as consumers who call our company
Natural proficiency with details and ability to multi-task
Full of energy & love of the phone
Flexible, friendly, outgoing, personable & sincere personality
As a leading designer, manufacturer, and seller of children's toys, our mission is to provide educational, heirloom-quality products. Our 24th year of significant growth has led to many new job openings and career opportunities!
Join a friendly and hard-working environment.
Generous compensation, medical, 401K, flexible spending plans, significant employee discounts
Keywords: Melissa and Doug, Wilton, Connecticut, toys, toy, cs, telephone, servicing, support, upbeat, positive, call center, telemarketing, telemarketer Inside Sales, Bi-Lingual Inside Salespeople, Bi-Lingual International Salespeople (NYC), Business Analyst, Customer Service, Inside Sales (NYC), National Accounts Sales Analyst, Sales Support, and Senior Forecasting Analyst.