Play Perks Terms & Condtions

By using rewards granted through your membership in this Melissa & Doug Loyalty Program (the “Program”), you are accepting the following terms and conditions. Melissa & Doug reserves the right to modify the Program or eliminate benefits at any time without prior notice. Please read our Privacy Policy carefully to understand how we collect, use, and disclose information about our customers.

Eligibility

To be eligible for participation in the Program, you must be a legal resident of the fifty (50) United States or District of Columbia and at least eighteen (18) years of age or older. The Program is available only to individuals for their personal use and is limited to one (1) account per individual. Employees of Melissa & Doug are not eligible to participate in the Program. The Program is void where prohibited or restricted by law.

When you create an account at checkout on Melissaanddoug.com, you will automatically be enrolled in the Program and become a “Member.” If you would like to create an account separately from a purchase, you may do so online at https://www.melissaanddoug.com/account/register . During the course of your participation in the program, you may update your personal information by logging in to your online account. Members are solely responsible for keeping their profile information current.

Each Member is permitted only one program membership, and neither membership nor rewards are transferable.

The Program is a three-tiered loyalty rewards program, with a VIP tier one (“Explorer”), a VIP tier two (“Adventurer”) and a VIP tier three (“Innovator”). There is no purchase, payment, or credit card required to sign up for, join and/or participate as an Explorer. Members of Explorer have the option to advance to Adventurer or Innovator based upon spend during a rolling 12 month basis, which are earned through qualifying purchase and participation in program activities. To achieve a particular tier status, you must accumulate the following number of points:

Explorer = 0 - $149

Adventurer = Spend $150 - $349

Innovator = Spend $350+

Your tier status will be determined based on a rolling 12 consecutive month basis, which 12 consecutive month basis is determined by your initial date of sign-up for the Program. As an Explorer, you will earn one (1) point per dollar. Adventurers will earn 1.25 points per dollar and Innovators will earn 1.5 points per dollar. Points may be redeemed as follows:

100 points = $5 off

200 points = $10 off

400 points = $20 off

800 points - $40 off

By joining the Program, you agree that you have read, understood, and agree to be bound by these Loyalty Program Terms and Conditions ("Terms") and by any changes or modifications that we may make hereto as well as all other terms of use and policies incorporated by reference. Except as otherwise expressly prohibited or limited by applicable law, we reserve the right to revise, change, modify or limit these Terms at any time in our discretion with or without prior notice to you. You should review these Terms and the related FAQs  frequently to understand the terms and conditions of the Program as they may change from time to time. When we make revisions or modifications to the Terms or related FAQs, they will be posted on the website at MelissaandDoug.com and will be effective immediately upon posting and will supersede all prior versions of these Terms and/or related FAQs. These Terms do not alter in any way the terms or conditions of any other agreement that you may have with us, including any agreement for products or services. By enrolling in the Program, you also agree to be bound by our website Privacy Policy   and website Terms of Use , which are incorporated herein by reference. Your continued participation in the Program after the posting of any revisions to its Terms and/or related FAQs shall confirm your acceptance of and agreement to be bound by the modified Terms and/or related FAQs, therefore you should periodically review them to be aware of any changes. If you do not agree to these Terms, our website Privacy Policy and our website Terms of Use, you cannot participate in the Program.

Benefits

Each time you log in to your account and make purchases on MelissaandDoug.com you will earn reward points based on dollars spent, excluding Shipping and Taxes (“Qualifying Purchase”). You must be logged in to your account prior to checkout in order to earn points. Points will not be applied to orders placed before enrollment in the program. Other exclusions may apply. Please allow up to 48 hours for your points to appear on your Account page.

If you return an item from a Qualifying Purchase for a refund to your original method of payment or an order is canceled, the accumulated points in your Program account will be reduced in an amount equal to the points originally earned for that purchase. In the case of a multi-item purchase, which results in a partial return, the accumulated points in your Program account will be reduced in an amount equal to the points originally earned and attributable to the refunded and/or canceled items when first purchased. Points credited to your account will be decreased or reversed, as applicable, if all or part of your Qualifying Purchase is canceled or if a credit refund is obtained through fraudulent or other activity that violates these Terms.

Points may be used to acquire certain Program Benefits. Points and Benefits will change from time to time, and some may be offered on a limited basis. Any rewards and benefits offered under the Program are subject to change at any time at our sole discretion. You can view the current Benefits as well as our FAQ's. Melissa & Doug is not responsible for Program benefits that are not received as a result of loss or if you don’t maintain accurate personal information with us, and such Benefits will not be reissued.

Program rewards have no cash value, cannot be sold and are non-transferable. Only the Program Member who is paying for the Qualifying Purchase may accumulate rewards and benefits and only the Program Member may redeem rewards that have accumulated in that Member's account. The sale, barter, transfer or assignment of any reward or benefit offered through the Program, other than by Melissa & Doug, is expressly prohibited and will be cause for termination of your participation in the Program.

We are not responsible for rewards that may be lost or redeemed as the result of any fraudulent activity. Additionally, if a user redeems points and then requests a partial refund or return, the points used for redemption will not be returned to a Program Member. In the event that an order is canceled by Melissa & Doug, please reach out to our customer care team to ensure that your points in your account are accurately adjusted.

We reserve the right to determine the rewards in any Program member's account based upon our internal records related to such member's account. A member's rewards shall be deemed correct and accurate as reflected in our records and our good faith determination of the number of rewards available to any member shall be final and binding.

If you have concerns regarding your Program account activity, including, by way of example and not limitation, rewards earned for a Qualifying Purchase that have not been properly applied to your account, please contact our customer service team by email at care@melissaanddoug.com

Communications

By enrolling in the Program, you will be automatically subscribed to receive marketing emails from Melissa & Doug, including Program-related communications.

You may opt-out of receiving marketing emails from Melissa & Doug at any time by clicking the “unsubscribe” link in the email to manage your preferences or as otherwise provided in our Privacy Policy.

Privacy

We value and respect your privacy. The personal information that we collect from you in connection with the Program is subject to our Privacy Policy and will be used and disclosed by us for the purpose of administration of the Program, providing you with any rewards or benefits that you redeem under the Program, marketing in connection with the Program, other marketing communications that you have opted in to receive and as otherwise permitted by our Privacy Policy.

California Consumer Privacy Act Notice of Financial Incentive

For California Residents: Under California law, the Program may be considered a “financial incentive.” Under California law, a business may not condition its prices or service quality on your participation in a financial incentive program. Melissa and Doug will never discriminate or retaliate against you for choosing not to participate in this Program, for choosing to end your participation, or for exercising your rights under the California Consumer Privacy Act. You may withdraw from the Program at any time without any changes to the quality of service we provide you or the prices for our products.

As a part of your participation in the Program, Melissa and Doug is required by law to provide you with a good faith estimate of your data’s value. To enroll in the Program, you must provide your name, email address, mobile telephone number, and consent to receive emails and text messages in exchange for this discount provided via coupon code.

Melissa & Doug determines the value of your personal information in exchange for the loyalty program rewards by calculating the: (a) marginal value to the business of the collection or deletion of a consumer's data; (b) average value to the business of the collection or deletion of a consumer's data or a typical consumer's data; (c) revenue generated by the business from the collection or retention of consumers' personal information; and (d) profit generated by the business from the collection, or retention of consumers' personal information.

Program Termination, Cancellation or Modification

The Program and its benefits are offered at Melissa & Doug's sole discretion. We may terminate, cancel, modify or restrict these Terms and/or the Program or any aspect of it at any time, in our sole discretion and with or without prior notice to you, even if any such actions by us may affect the value of rewards or benefits already accumulated or earned and/or the ability to redeem earned rewards that had already accumulated.

If you decide that you no longer want to participate in the Program, whether as a member, you may cancel your membership at any time by contacting our customer service team at care@melissaanddoug.com . Any accrued points and/or unused rewards will be forfeited and expire immediately upon your membership cancellation.

We reserve the right, in our sole discretion, to terminate any member from the Program for any reason, including but not limited to, a member's failure to comply with these Terms, the Terms of Use of the Melissa & Doug Website, any suspected abuse of the Program, illegal activity, fraud or other conduct that we may deem to be inconsistent with these Terms and/or the Program.

If your membership in the Program is canceled by you or terminated by us, you will lose all accrued points, rewards, and benefits in your account at the time of such cancellation or termination.

Disclaimer of Warranties: Limitation of Liability

Your consent and agreement to the following disclaimers and limitations is a material inducement for us to permit you to participate in the Program. To the fullest extent permitted by applicable law, your participation in the Program, and our obligations and liabilities in respect thereto, is expressly limited as follows:

EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE PROGRAM AND ANY REWARDS OR BENEFITS ASSOCIATED THEREWITH ARE PROVIDED "AS IS" AND ON AN "AS AVAILABLE" BASIS WITHOUT ANY WARRANTY WHATSOEVER. TO THE FULLEST EXTENT PERMITTED BY LAW AND EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, NEITHER MELISSA & DOUG NOR ITS SUBSIDIARIES, AFFILIATES, PARTNERS OR LICENSORS MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS OR THE PROGRAM OR ANY OF THE REWARDS OR BENEFITS ASSOCIATED WITH THE PROGRAM, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER MELISSA & DOUG NOR ITS SUBSIDIARIES, AFFILIATES, PARTNERS OR LICENSORS WILL BE RESPONSIBLE OR LIABLE (WHETHER IN CONTRACT, TORT OR OTHERWISE) UNDER ANY CIRCUMSTANCES FOR ANY: (A) ERRORS, MISTAKES, INACCURACIES OR OMISSIONS IN THE CONTENT OF THESE TERMS, THE PROGRAM AND/OR ANY REWARDS OR BENEFITS ASSOCIATED WITH THE PROGRAM; (B) PERSONAL INJURY, PROPERTY DAMAGE OR LOSS, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR PARTICIPATION IN THE PROGRAM AND/OR YOUR REDEMPTION OR USE OF ANY REWARD OR BENEFIT UNDER THE PROGRAM; (C) INTERRUPTION OF BUSINESS; (D) DELAYS OR INTERRUPTION IN ACCESS TO THE PROGRAM; (E) ANY UNAUTHORIZED ACCESS TO OR USE OF THE SERVERS THAT HOST THIS SITE OR ANY THIRD PARTY SITE(S) AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN, (F) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THIS SITE OR THIRD PARTY SITE(S), (G) ANY BUGS, VIRUSES, TROJAN HORSES OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH THE GLOBAL HEALING SITE OR ANY THIRD PARTY SITE(S) ASSOCIATED WITH THE PROGRAM AND/OR ANY REWARDS OR BENEFITS ASSOCIATED THEREWITH; (H) DATA NON-DELIVERY, LOSS, THEFT, MISDIRECTION, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; OR (I) EVENTS BEYOND OUR REASONABLE CONTROL.

YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER MELISSA & DOUG NOR ITS SUBSIDIARIES, AFFILIATES, PARTNERS OR LICENSORS WILL BE RESPONSIBLE OR LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE PROGRAM AND/OR YOUR PARTICIPATION IN THE PROGRAM AND/OR YOUR REDEMPTION OR USE OF ANY PROGRAM REWARD OR BENEFIT, REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY EXCEED ONE HUNDRED DOLLARS ($100.00).

YOU AGREE THAT NO CLAIMS OR CAUSES OF ACTION ARISING OUT OF, OR RELATED TO, THESE TERMS, YOUR PARTICIPATION IN THE PROGRAM AND/OR YOUR REDEMPTION OR USE OF ANY REWARD OR BENEFIT UNDER THE PROGRAM, MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION AROSE. TO THE EXTENT PERMITTED BY LAW, IF YOU HAVE A DISPUTE WITH US REGARDING THE PROGRAM OR ARE DISSATISFIED WITH THE PROGRAM, YOUR SOLE REMEDY SHALL BE TERMINATION OF YOUR MEMBERSHIP IN THE PROGRAM AND WE SHALL HAVE NO OTHER OBLIGATION, LIABILITY OR RESPONSIBILITY TO YOU.

Indemnification

YOU AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS MELISSA & DOUG, ITS SUBSIDIARIES, AFFILIATES, PARTNERS, MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS, VENDORS, MANUFACTURERS AND DISTRIBUTORS FROM AND AGAINST ANY AND ALL THIRD PARTY CLAIMS, ACTIONS, DEMANDS, CHARGES, COMPLAINTS, DAMAGES, LOSSES, LIABILITIES, COSTS AND EXPENSES (INCLUDING BUT NOT LIMITED TO ATTORNEYS' FEES), ARISING FROM OR IN CONNECTION WITH YOUR PARTICIPATION IN THE PROGRAM AND/OR YOUR REDEMPTION OR USE OF ANY REWARDS OR BENEFITS ASSOCIATED WITH THE PROGRAM AND/OR YOUR BREACH OF ANY OF THESE TERMS. WE RESERVE THE RIGHT TO TAKE EXCLUSIVE CONTROL AND DEFENSE OF ANY CLAIM SUBJECT TO THIS INDEMNIFICATION BY YOU, IN WHICH EVENT YOU WILL COOPERATE FULLY WITH US IN ASSERTING ANY AND ALL AVAILABLE DEFENSES.

Applicable Law

The laws of the State of Connecticut will govern these Terms of Use without giving effect to any principles of conflict of law.